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Linear Keypad & Intercom Repair: The Irvine Owner’s Guide
Linear keypad and intercom repair in Irvine typically runs $185 to $420 installed, depending on whether we’re replacing a keypad, an intercom module, or both, and most jobs are done in a single visit. We stock Linear-compatible keypads and intercom parts on our trucks, so the fix usually happens the day we arrive. The way most Irvine homeowners discover the problem is simple: the gate works fine from the remote in the car, but the keypad at the street has gone quiet, or the intercom at the house stopped ringing when a visitor presses the call button.

If that sounds familiar, Victor Salinas and the Ironworks Gate Co. team have been sorting out exactly this kind of failure across Irvine since before a lot of these keypads were even installed. Linear has been a mainstay on Irvine driveways for decades, and we know the quirks of each series well enough to diagnose over the phone more often than not.
Which Linear Models This Applies To
Linear door entry systems fall into a few families, and matching the right repair part starts with knowing which one you have. The most common units on Irvine gates are the AE-100, AE-200, and AE-500 series telephone entry and intercom systems, along with the AM-KP, MDR, and MGT series of keypads. Older installations, especially on homes built in the 1990s and early 2000s, often have the Linear Access Base or the older AE-100 with a metal faceplate and a brushed stainless keypad.
Here is the compatibility gotcha that trips people up: Linear changed its keypad protocol between generations, so a keypad from an AE-200 will not necessarily talk to an AE-500 control board, even though both say Linear on the face. We always check the model sticker inside the keypad housing or on the back of the intercom unit before ordering or pulling a part off the truck. For intercoms, the wiring matters as much as the model number. A telephone-entry system with a hardwired handset at the house needs the right module, while newer setups use a cellular or internet bridge. As for OEM versus aftermarket, Linear OEM parts are the safest bet for intercom boards and keypad controllers, because the tolerances in the connectors are tighter and the weather sealing matches the original housing. For simple keypad overlays and faceplates, a quality aftermarket part from a machine shop in Santa Ana or Huntington Beach that cuts to the original dimensions works fine and saves money. We are an independent service provider, not affiliated with Linear, but we carry both OEM and vetted aftermarket options and will tell you honestly which one makes sense for your gate.
Signs Your Linear Keypad & Intercom Repair Is Failing
- Keypad beeps but the gate doesn’t move. This usually means the keypad is transmitting, but the receiver or control board is not processing the code. We see this a lot on Linear units after a power surge, which is common in Irvine during Santa Ana wind events when lines flicker. The fix is often a re-learn of the keypad to the board or a replacement receiver module, not a whole new system.
- Buttons need to be pressed hard or multiple times. The membrane under the keypad face wears out from UV exposure and repeated use. Irvine sun is hard on plastic keypads, especially west-facing ones on streets like Turtle Rock or University Park. A new keypad face or full keypad swap clears this up.
- Intercom rings but no voice comes through. The microphone or speaker in the outdoor station has failed, or the wiring between the gate and the house handset has corroded. Coastal air in Newport and Laguna Beach a few miles west accelerates corrosion, but even inland Irvine units see it after 8 to 12 years.
- Visitor presses call and nothing happens at the house. This points to the intercom control board or the in-home handset. On Linear AE-series units, the handset is often the weak link, and it is a cheaper fix than replacing the whole entry system.
- Gate opens on its own or won’t stay closed. A failing keypad can send intermittent signals when the membrane breaks down internally. If you’ve ruled out the remote controls and the safety edges, the keypad is the next suspect. We trace this carefully, because a gate opening on its own is a security issue in a neighborhood like Northwood or Woodbridge.
Replacement Cost & What’s Included
For Irvine, here is the honest pricing picture. A basic Linear-compatible keypad swap runs $185 to $260 installed. A keypad plus receiver or control board replacement lands between $290 and $380. A full intercom module replacement with a new outside station and inside handset runs $350 to $420, depending on whether we are reusing existing wiring or running new low-voltage line through conduit.
Every quote covers the part, the labor, and the programming, and the price is agreed before any work starts. You will know the number before we turn a single screw. Our work carries the 90-Day Done Right Promise in writing: if something is not right, we come back and make it right, no arguing, no paperwork. And remember, $50 off any repair over $250 applies here, as does the standing 5% senior and veteran discount.

DIY or Call Us?
An owner can safely check a few things: confirm the gate has power, check the keypad face for obvious cracking, and make sure no landscaping has grown over the keypad or pulled at the wiring. Those are worth doing before calling anyone, because they rule out the simple stuff and save you a trip charge.
What we do not recommend is opening the keypad housing and probing wires, and here is why. Linear keypads carry low-voltage current, but they tie into control boards that can be damaged by a short, and a miswired keypad can send the gate into a fault mode that locks everything out. We have repaired more than a few DIY attempts where a homeowner in Irvine crossed the wrong pair and fried a control board that would have been a simple keypad swap. If you are not sure, call us at (213) 566-7552. If it can be fixed right, we fix it right. If it can’t, we’ll tell you that too.
FAQs
Expect 7 to 12 years from a Linear keypad in Irvine’s climate, with west-facing units trending toward the shorter end because of UV exposure on the keypad membrane. Intercom boards tend to last 10 to 15 years unless they take a power surge. Call (213) 566-7552 if yours is acting up and you want a straight answer on whether it’s worth repairing.
Sometimes, yes. If the failure is in the keypad membrane or a corroded terminal, we can often rebuild the existing unit for less than a replacement. If the board itself is dead, replacement is the smarter spend. We will not recommend a new part when a repair will hold up.
Most Linear keypad swaps take 45 to 90 minutes, including programming and testing. A full intercom replacement with new wiring can take two to three hours. We complete most jobs in a single visit.
We stock Linear-compatible keypads, intercom modules, and common control board components on our service trucks, along with parts for LiftMaster, Mighty Mule, and Ghost Controls. If your unit needs something unusual, we can typically have it in hand within a day or two.
Call Ironworks Gate Co. for Linear Repair in Irvine
If your Linear keypad or intercom is giving you trouble, call us at (213) 566-7552. A live person answers, 24 hours a day, 7 days a week. No voicemail trees, no waiting until Monday. We will ask a few questions, give you a straight read on what is likely wrong, and schedule a visit that fits your day. The estimate is free, the price is set before we start, and the work is backed in writing.
Written by Victor Salinas, Owner & Lead Gate Technician, Ironworks Gate Co. at Ironworks Gate Co., serving Irvine and nearby areas.





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